How To Return A Mattress To Amazon (It’s Easy!)

By | June 10, 2023

In this article, we will guide you through the simple steps on how to return a mattress to Amazon with ease. We understand that returning a mattress can be a hassle, but with our step-by-step process, you can confidently initiate a return and have a stress-free experience. With Amazon’s hassle-free returns policy, returning a mattress has never been easier. Let’s dive in and get your mattress returned in no time!

How to Return a Mattress to Amazon (It’s Easy!)


Are you unsatisfied with the mattress you recently purchased from Amazon? Whether it didn’t live up to your expectations or you had an issue with the delivery process, returning a mattress to Amazon might seem like a daunting task. However, with proper guidance, returning a mattress to Amazon can be quite easy. In this article, we’ll discuss the process of returning a mattress to Amazon and cover some important points you need to keep in mind before initiating a return request.

Process of returning a mattress to Amazon

Amazon offers a hassle-free return process for its products, including mattresses. However, you need to keep in mind some important factors before returning a mattress to Amazon.

Mattresses must be in good condition to be returned

Firstly, before you proceed with a request to return a mattress, ensure that the mattress is in good condition. Mattresses that have been stained, damaged or used for more than 30 days usually cannot be returned.

Checking for discounts on various Amazon mattresses

Before you return the mattress, you may want to check for discounts that Amazon is offering on the mattress or other similar models. You can find links to the discounts on various Amazon mattresses such as Emma, Casper, and Nectar through links from websites like Sleepopolis.

Process of returning a mattress to Amazon is explained

After checking the condition of your mattress, log in to your Amazon account, navigate to your orders, select the mattress you want to return and initiate the return request. Amazon will provide you with the return mailing label, and you just need to pack the mattress in its original packaging and attach the return label to the box.

Affiliation disclosure with Sleepopolis

It’s important to mention that if you found the mattress through Sleepopolis, you should know that they have an affiliate relationship with Amazon. This means Sleepopolis may receive a commission if you purchase a mattress or other product by clicking on a link on their website. This affiliation is disclosed on their website.

Time-stamped video sections

If you prefer to have a visual guide, Sleepopolis has a video guide on returning a mattress to Amazon. The video is divided into different sections, and each section is time-stamped, making it easier to find the information you need.

Link to Sleepopolis article and author bio

Sleepopolis has multiple articles related to mattress purchasing and returning, which can be accessed from their site. If you feel like you need more information, you can check out an article on Sleepopolis covering “How to Return a Mattress to Amazon – Step by Step Guide.” Additionally, you can learn more about the author and their experience with mattresses in the author bio section.

Subscribing to Sleepopolis’ YouTube channel

If you find Sleepopolis’ content helpful, you can subscribe to their YouTube channel to stay up-to-date with all their latest videos.

Availability on social media platforms and discounts available on other mattresses

Sleepopolis is also available on various social media platforms like Facebook, Instagram, Twitter and LinkedIn, where you can find additional tips and content on mattress reviews and purchasing. Moreover, they partner with other mattress brands like Helix, WinkBed, and Brooklyn Bedding, offering discounts on these mattresses as well. They even have a Shopify store with exclusive mattress deals.

Popular Sleepopolis mattress reviews and instructional videos

Sleepopolis publishes reviews on various types of mattresses. The reviews cover multiple aspects such as firmness, support, comfort, quality, and more. They also have instructional videos on how to unbox and set up your new mattress.

Instructions on how to get discount coupons for mattresses

If you’re interested in buying a mattress and want to save some money, Sleepopolis also offers discount coupons that can be applied at checkout. You can easily find the instructions on their site.

Risk and reward for mattress companies sending free products for review

Mattress reviews on Sleepopolis only happen if a company sends their product for review. This creates a risk and reward situation for mattress companies. A positive review can lead to more sales, but a negative review can tarnish the brand image.

Favorable review only for high-quality mattresses

As a reviewing platform, Sleepopolis holds high standards for all the products they review. Consequently, only high-quality mattresses that meet their expectations and standards receive favorable reviews.


Returning a mattress to Amazon might seem like a daunting task, but with proper guidance, it’s relatively easy. Before initiating a return request, make sure that your mattress meets Amazon’s condition guidelines. Additionally, Sleepopolis offers discounts on various mattresses, instructional videos, and reviews on different types of mattresses. With their guidance, you can find the perfect mattress for you, avoid common mistakes and maximize your savings.


  1. Can I return a used mattress to Amazon?
    No, mattresses that have been used for more than 30 days cannot be returned.

  2. Do I need the original packaging for returning a mattress to Amazon?
    Yes, you need to pack the mattress in its original packaging before returning it to Amazon.

  3. What if I found the mattress through Sleepopolis and want to return it?
    The return process for the mattress would be the same. However, you should know that Sleepopolis has an affiliation with Amazon, and they may receive a commission if you purchase a mattress by clicking on a link on their website.

  4. Can I find discount coupons for the mattresses reviewed on Sleepopolis?
    Yes, Sleepopolis offers discount coupons that can be applied at checkout to save you money on your mattress purchase.

  5. Does Sleepopolis review all types of mattresses?
    Yes, Sleepopolis reviews different types of mattresses, including memory foam, hybrid, and innerspring.

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